Frequently Asked Questions - FAQ
What is the minimum order for personalised candy?
We have four order sizes for personalised candy, 7kg - $210.00 and allows up to 8 letters, 8kg - $240.00 and allows up to 9 letters, 9kg - $270.00 and allows up to 10 letters, 10kg - $300.00 and allows up to 16 letters. NOTE: We do not count the love heart as a letter, if you want one in your candy.
How many candies are in 1kg?
There are approximately 350 pieces of candy per kg of rock candy. A 7kg order would suit between 50 - 100 people depending on your packaging option.
How far in advance should i order my personalised candy?
We ask for 4-6 weeks notice for all orders. If you require your candy sooner then 4 weeks, please contact us and we will do our best to meet your requirements.
How long will my candy last for?
your candy will last for 9 - 12 months if stored correctly. It should be stored in a cool dry environment, and left in its original packaging as long as possible. NOTE: candy is affected by moisture, so if you are doing your own packaging, please do it in an air conditioned room, and on a sunny day with low humidity.
Does the colour and flavour have to match?
No! The colours and flavours are seperate, so you can choose any colour with any flavour.
Is the candy gluten free?
Yes, the candy is 100% gluten free and fine for Celiacs. The gluten is wheat based though, so not suitable for people with a wheat allergy.
How do i place an order?
What are the packaging options?
We can package into clear poly bags or glass jars of varying sizes. See Packaging Options for more details and costs.
How much does delivery cost?
Delivery is charged by weight and area. Please see Postage Guide for more information
How does payment work?
We ask for a $100.00 deposit when we confirm your order. We will call you within 3 days of your order being placed, to confirm all details including payment. Final payment is required on pick up or prior to your order being sent. We accept cash, visa, master card, bank cheque, money order, paypal payments.